[Municipal Service Benefit Unit]

Service Problems?

Request for Information FormTo report a street light(s) that is out or malfunctioning, simply fill out and submit the following repair request form.

Note 1: For trimming tree vegetation from power lines, please contact your power company. Power line maintenance is not a service component of the lighting equipment funded through the MSBU Program.

Note 2: The repair/maintenance fee charged to the MSBU Program obligates the power company to provide any service that is necessary to keep the equipment in good working order. General maintenance service, such as painting poles is not included in the maintenance plan for the equipment provided by the power company through the MSBU Program.

Contact Information    

Form Completed By:

* required  

Street Address:

* required  


* required  



Zip Code:

##### - ####   * required


Email Address:

 * required  
Daytime Phone Number: ###- ### - ####   * required  

Street Light Information    

Address nearest to light:


Directions and/or cross streets closest to light:


Problems with light(s):
(Check all that apply)

OFF all the time     
ON all the time     
Cycling on and off     
Broken Globe(s)     
Multiple lights affected     
Other - describe in comments    

Light pole number:
(if available)

Can be found on a metal plate at eye level on
 the pole.

Gate Code:
(if applicable)

This information will only be given to the Power
Please note additional pole numbers as well as any access information that would be helpful to the power company personnel in gaining access to the lights for repair.


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MSBU Program
1101 East First Street, Room 3301
Sanford, FL 32771
Phone: (407) 665-7178
Fax: (407) 665-7185

Fiscal Services
1101 East First Street
3rd Floor Sanford, FL 32771
Phone: (407) 665-7176
Fax: (407) 665-7183

Open Hours
Monday - Friday
8 am  - 5 pm

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